Effective August 1, 2026
Privacy Policy
SnugglePaws takes data privacy seriously. This privacy policy explains who we are, how we collect, share and use Personal Information, and how you can exercise your privacy rights.
We recommend that you read this privacy policy in full to ensure you are fully informed. If you have any questions or concerns about our use of your Personal Information, please contact us at info@rockoutpets.com.
1. Information We Collect
The Personal Information that we collect depends on the context of your interactions with SnugglePaws, your account settings, the products you use, your location, and applicable law. We may collect:
- Contact information (such as your name, email address, phone number, and shipping address)
- Pet photos you upload to create custom products
- Payment information (processed securely by our payment partners)
- Account log-in credentials
- Device and usage data (IP address, browser, pages viewed)
2. How We Use Your Information
- To fulfill your orders and deliver your custom products
- To communicate with you about your order, account, or customer service questions
- To improve our products and the design experience
- To send marketing emails (which you can opt out of at any time)
- To prevent fraud, comply with the law, and enforce our terms
3. Your Pet Photos
Photos you upload are used solely to generate your custom product preview and to print your order. We do not sell or share your pet photos with third parties for marketing purposes.
4. Sharing Your Information
We share Personal Information only with trusted service providers who help us operate (payment processors, shipping carriers, print partners, email delivery), as required by law, or in connection with a business transfer. We do not sell your Personal Information.
5. Your Data Protection Rights
Depending on the country in which you reside, you may have rights to access, correct, update, port, delete, or restrict our processing of your Personal Information. To exercise these rights, email us at info@rockoutpets.com.
6. Security
We take reasonable steps to protect your Personal Information from loss, misuse, or unauthorized access. All payments are encrypted in transit.
7. Contact Us
Questions about this privacy policy? Email info@rockoutpets.com or call 1.800.865.0386.
